Privacy Policy & Terms Of Use
Introduction
This website is owned and operated by Niall O'Kane Optometrists.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
What Information Do We Collect?
We may collect, store and use the following kinds of personal information:
a) information about your computer and about your visits to and use of our websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through our website, and similar information);
b) information that you provide to us for the purpose of making contact, or requesting an appointment, such as name, telephone number and e-mail address
Using Your Personal Data
We may use your personal information to:
a) administer the website;
b) contact you via e-mail or telephone, as per your request;
c) send you email notifications which you have specifically requested;
d) send to you our newsletter and other marketing communications relating to our business by email (you can inform us at any time if you no longer require marketing communications)
Disclosures
We may disclose information about you to any of our employees as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
a) to the extent that we are required to do so by law;
b) in connection with any legal proceedings or prospective legal proceedings;(c) in order to establish, exercise or defend our legal rights
Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting Block All Cookies using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Your Rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes (by email or otherwise) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Security of Your Personal Data
We will take all reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Policy Amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of those websites.
Contacting Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us by e-mail or in writing to Niall O'Kane Optometrists, 78-80 High Street, Strood, Kent, ME2 4AR.
Compliance With Freedom of Information Act 2000
The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
From 1st January 2005 all opticians’ and optometrists’ practices are obliged to respond to requests about the NHS-related information that it holds, and it will create a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.
In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995. Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.
All NHS information at Niall O'Kane Optometrists is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This Scheme had been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories:
a) Who we are
b) Company/Practice background
c) List of stores/practices including contact phone numbers
d) Details of all the Opticians and Optometrists employed in one of our stores (practices) can be obtained by contacting that store directly.
Alternatively, details of all opticians and optometrists registered in the UK are available from the General Optical Council (0207 580 3898).
e) Company Registration number (if applicable)
Complaints
If you have a complaint about any of our products or services, we recommended that you first discuss any problems with the manager at the store/practice concerned. If the matter cannot be resolved in this way, or you are unsatisfied with the response you receive, please write to us at Niall O'Kane Optometrists, 78-80 High Street, Strood, Kent, ME2 4AR.
Terms Of Use
You are provided with access to this website in accordance with these conditions and any orders placed by you must be placed strictly in accordance with these conditions. You warrant that:
a) The personal information which you are required to provide when you contact us as a customer is true, accurate, current and complete in all respects;
b) You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof, including terms of use and privacy policy) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website. If you do not agree to any change to the conditions then you must immediately stop using the website.